Todd S.
Marzolf
Phone: +1.610.203.9113
SUMMARY OF
QUALIFICATIONS
Direct and indirect change agent, project manager and versatilist, experienced in a variety of process improvement roles including re-engineering business processes, outsourcing and offshoring shared services, and driving regulatory compliance.
PROFESSIONAL
EXPERIENCE
Towers Perrin – Senior Project Consultant
2007 - Present –
·
Assisted with the creation of a 17 head global
shared service center.
o Lead high level process design effort and collaborated with key stakeholders to define operating requirements.
o
Responsible for the design and implementation of
the technology suite to support the operations of the new department.
o
Crafted communication and training materials for
a global audience of more than 2,000.
Lordi
Consulting– Senior
Consultant – Business Advisory Services
2004 - 2007 –
·
Assisted a Fortune 500 pharmaceuticals company
“lift and shift” a 140 head Shared Financial Services organization offshore.
o
Managed the identification and redesign of
internal and external process dependencies across all 5 SFS departments.
o
Transition Manager for the offshoring of the 25
person Travel & Expenses department to
o
Lead a team of 10 client employees to
o
Successfully
coordinated efforts of a 10 person multinational, cross-functional project team
over the course of 6 months.
o
Identified
critical logic flaws in the workflow system developed by a third party vendor
in time to implement a contingency solution prior to “go-live.”
·
Redesigned
IT processes to meet compliance and operational requirements in a variety of
industries including Fortune 500 consumer healthcare, pharmaceuticals and
energy companies.
o
Provided
senior and executive management with analysis of their organization’s audit
readiness state, process change needs, and recommended process changes and
technological solutions to meet operational and compliance goals.
o
Lead
cross-functional client teams to remediate control gaps balancing stakeholder
needs with management imperatives.
o
Success demonstrated by 100% record of no
unexpected findings by external audit over 10+ audits.
·
Simplified and consolidated the budget, plan,
forecast processes at a multinational manufacturing conglomerate.
o
Responsible
for the analysis and documentation of reporting requirements for multiple
divisions within US operations.
o
Identified
and eliminated duplicate efforts by client to streamline local and
international reporting.
·
Served as lead consultant and primary client
contact on a variety of engagements.
o
Authored
engagement letters defining engagement scope, billing rates, timelines and
deliverables.
o
Provided
regular status updates and budget variance reporting to clients and reviewed chargeable
hours and billings.
o
Regularly
responsible for referenceable work, increasing consultant headcount or
generating follow-on work at clients.
BURLINGTON COAT FACTORY – Business Analyst – Business Process Redesign
2002 - 2004 –
·
Member of the Business Analysis and Database
Design group tasked with identifying and implementing long term,
enterprise-wide, business process improvement projects – the most recent of
which yielded $8 million in annual efficiencies (10-15% of bottom line profit
for financial year 2002).
·
Responsible for the analysis and design of
custom Oracle database / forms solutions to address cross-functional business
problems, and managed the subsequent development, testing, implementation and
maintenance of these projects.
o
Championed
and designed metrics and a tool to quantify the profitability of vendor relationships.
o
Identified
the root causes of Accounts Payable bottlenecks and implemented a technological
solution.
o
Responsible
for the full software development lifecycle (SDLC) for numerous additional
projects.
· Developed regulatory compliance methodology and lead efforts to exceed compliance requirements under tight deadline.
PHILADELPHIA INVESTMENT BANKING COMPANY – Analyst
2000 –
· Evaluated business plans for technical feasibility, market acceptance, and overall concept.
· Designed, and implemented a computerized system to calculate recognizable stock losses for shareholders included in stock fraud related class action settlements. The system reduced labor costs and errors associated with the manual calculation of many thousands of trades representing tens of millions of dollars.
FAKULTÄT FÜR
INFORMATIK – Technical
Editor
1997-1998 –
·
Evaluated English language white papers intended
for international conferences, primarily on the topic of computer semantics.
EDUCATION
2003 - 2005 –
·
Master of Business Administration.
2000 - 2002 –
·
Master of Science in Information Systems.
1995 - 1999 –
· Bachelor of Arts with a concentration in Computer Science and a minor in German.
Ludwig-Maximilians-Universität
1997 - 1998 – MUNICH, GERMANY
·
Junior Year
in Munich alumnus.
COMMUNITY
INVOLVEMENT
2006 - 2007 –
·
2007 Core Program alumnus.
2007 - Present –
·
Member Board of Trustees.